Smart Food Safe is participating in the IAFP Annual Meeting, on July 26-29 in New Orleans, Louisiana. Meet Us There
Smart Food Safe is participating in the IAFP Annual Meeting, on July 26-29 in New Orleans, Louisiana. Meet Us There    •   Smart Food Safe is participating in the IAFP Annual Meeting, on July 26-29 in New Orleans, Louisiana. Meet Us There    •   
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Corrective and Preventive Action (CAPA)
Management Software

Effective management of complaints, holds and deviations through root cause analysis to corrective and preventive action planning and implementation.

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Digital CAPA Features

Features that automate CAPA process and drive continuous Improvements

CAPA Management

Digitize the corrective and preventive action process to manage process defects effectively.

Complaint Management

Streamline complaint management, identify sources, assign users for corrective actions and monitor the progress in real time.

Product Hold and Release

Manage product hold and disposal through proper investigation and reduce recurrence.

Deviations Management

One stop solutions for all types of deviations through root cause analysis and management.

Root Cause Analysis

Effective root cause analysis through brainstorming tools like 5 Whys and FishBone analysis.

Corrective Action Management

Assign corrective actions to internal or external users with a schedule for review and closure.

Dashboard

Track and monitor progress of deviations with customized dashboard and analytical reports.

Effectiveness Review

Review and manage effectiveness of corrective and preventive action planning based on the trend analysis.

Reporting & Trend Analysis

Generate custom reports for trend analysis of cause and sources of occurrence.

Smart Features

Root Cause Analysis

With customized root cause analysis tools such as 5 Whys or fishbone Analysis, identify the source and cause of the problem for effective corrective and preventive action planning and closure of the same.

Root Cause Analysis

Dashboard

Visualize and manage the trends of non compliances along with the action planning status through customized dashboard presented in various graphical formats.

Dashboard

CAPA Management

Use the power of Smart CAPA to identify, resolve, trend and prevent incidents in the process and improve non compliance gaps.

CAPA Management

Non Compliance Management

Identify and assign non compliance action items from the investigations to respective employees and review the completion based on the scheduled timeline.

Non Compliance Management

Trend Analysis

Use the trend analysis tool to identify, correct and review outliers in the process. Set configurable indicators for trend watch and get notified in real time.

Trend Analysis

Notification

The notification capability lets the business configure when and how a user needs to be notified for which actions by email, sms, or through the in-app notifications when corrective or preventive action is assigned, to be reviewed or approved.

Notification
Root Cause Analysis Dashboard CAPA Management Non Compliance Management Trend Analysis Notification

How Smart CAPA Works

Manage corrective and preventive actions effectively in ten easy steps

1. Configure CAPA Layout

Customize the CAPA process management to align with organizational needs and regulatory requirements.

Configure CAPA Layout

2. Populate CAPA Master Data

Input essential information into the CAPA system, including details about issues, stakeholders, and timelines.

Populate CAPA Master Data

3. Create CAPA Process Flow

Establish a step-by-step workflow outlining the sequence of actions required for effective CAPA management.

Create CAPA Process Flow

4. Record Creation

Generate comprehensive documentation of the issue or non-conformance triggering the CAPA process.

Record Creation

5. Conduct Investigation

Investigate the root causes and contributing factors associated with the identified issue or non-conformance.

Conduct Investigation

6. Root Cause Analysis and Trace

Analyze the underlying causes of the problem and trace its origins within the system or processes.

Root Cause Analysis and Trace

7. Cost of Quality

Assess the financial impact of the issue on quality, including costs related to detection, prevention, and correction.

Cost of Quality

8. Create Corrective Action and Preventive Action

Develop specific measures to address the identified issue and prevent its recurrence.

Create Corrective Action and Preventive Action

9. Corrective Action and Preventive Action Management

Implement and oversee the execution of corrective and preventive actions, ensuring adherence to timelines and objectives.

Corrective Action and Preventive Action Management

10. Effectiveness Review

Evaluate the effectiveness of implemented actions through ongoing monitoring, data analysis, and feedback mechanisms.

Effectiveness Review

Frequently Asked Questions

CAPA Management Software stands for Corrective And Preventive Action Software. CAPA is a system to collect information, analyze information, identify and investigate product and quality problems, and take appropriate and effective corrective and/or preventive action to prevent their recurrence.

Proper investigation to the root cause of process deviations can help in eliminating the process defects and improve food safety or quality compliances.

Once the root cause is identified, create corrective and preventive actions to be assigned to the respective user along with a due date.

In 5 Whys methodology, we ask the why question again and again to find the real cause of the incidents.

Smart CAPA digitalises the deviation management process for efficient and effective management of the root cause and actions to close the same.

Users can create Customer Complaint records, Hold and Release Records, Process Deviation Records and CAPA records with Smart CAPA.

The Smart CAPA software supports the 5 Why's and Fishbone diagram analysis tools.

Yes you can create Out-of-Specification to verify if the test results are meeting with the expected results.

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