{"id":76025,"date":"2026-02-16T15:47:31","date_gmt":"2026-02-16T10:17:31","guid":{"rendered":"https:\/\/smartfoodsafe.com\/clone\/?p=76025"},"modified":"2026-02-16T15:47:33","modified_gmt":"2026-02-16T10:17:33","slug":"food-safety-culture-and-due-diligence","status":"publish","type":"post","link":"https:\/\/smartfoodsafe.com\/clone\/food-safety-culture-and-due-diligence\/","title":{"rendered":"Food Safety Culture as a Behavioural Phenomenon: Shaping Safer Outcomes Through Due Diligence"},"content":{"rendered":"\t\t
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Food Safety Management<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Food Safety Culture as a Behavioural Phenomenon: Shaping Safer Outcomes Through Due Diligence<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Feb 16, 2026<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\r\n\r\n\r\n \r\n Smart HACCP Table of Contents<\/title>\r\n <style>\r\n .wrapper {\r\n display: flex;\r\n min-height: 90vh;\r\n margin: 0;\r\n padding: 0;\r\n}\r\n\r\nh1,h2,h3,h4,h5,h6{\r\n font-family: 'Plus Jakarta Sans';\r\n line-height: 1.3em;\r\n}\r\n.content {\r\n flex-grow: 1;\r\n padding: 0rem 1rem 0rem 1.5rem;\r\n box-sizing: border-box;\r\n}\r\n.content img {\r\n width: 100%;\r\n height: auto;\r\n border-radius: 8px;\r\n}\r\n.section p a, .section ol li a,.section ul li a{\r\n color: #E88300;\r\n text-decoration: underline;\r\n}\r\n.table-container {\r\n border-radius: 8px !important;\r\n margin-bottom: 10px;\r\n }\r\n table {\r\n width: 100%;\r\n border-collapse: collapse;\r\n min-width: 400px;\r\n margin-bottom: 0px;\r\n }\r\n \r\n th {\r\n background-color: #FF7751;\r\n color: white !important;\r\n padding: 15px 20px;\r\n text-align: left;\r\n font-weight: bold;\r\n font-size: 16px;\r\n border: 1px solid #E86642;\r\n font-family: 'Plus Jakarta Sans', sans-serif;\r\n }\r\n th:first-child {\r\n width: 35%;\r\n }\r\n th:last-child {\r\n width: 65%;\r\n }\r\n td {\r\n background-color: #FEF6ED;\r\n padding: 15px 20px;\r\n border: 1px solid #F4E6D8;\r\n color: #0b163f;\r\n font-family: 'Poppins', sans-serif;\r\n }\r\n td:first-child {\r\n font-weight: 500;\r\n }\r\nhtml {\r\n scroll-behavior: smooth;\r\n}\r\n.content-bar-img, .content-bar-heading\r\n {\r\n margin-bottom: 8px !important;\r\n}\r\n.section {\r\n margin-bottom: 2rem;\r\n margin-top: 1rem;\r\n}\r\n.section h2 {\r\n font-size: 1.5rem;\r\n margin-top: 0;\r\n color: #0b163f;\r\n font-weight: 700;\r\n font-family: 'Plus Jakarta Sans';\r\n}\r\n.section p, .section ul , .section ol {\r\n font-family: 'Poppins';\r\n color: #0b163f;\r\n font-size: 16px;\r\n line-height: 24px;\r\n \r\n}\r\n.section ul li {\r\n margin-bottom: 0.5rem;\r\n}\r\nhtml {\r\n scroll-behavior: smooth;\r\n}\r\n.section-image {\r\n width: 100%;\r\n max-width: 600px;\r\n height: auto;\r\n margin-top: 1.5rem;\r\n border-radius: 10px !important;\r\n}\r\n@media (max-width: 768px) {\r\n .wrapper {\r\n flex-direction: column;\r\n }\r\n .content img.sticky-img {\r\n display: none;\r\n}\r\n.content img.content-inner-img{\r\n display: block;\r\n margin-bottom: 10px;\r\n}\r\nh2{\r\n font-size: 25px;\r\n}\r\nh3, h4{\r\n font-size: 20px;\r\n}\r\n .toc , .content {\r\n height: auto;\r\n }\r\n .toc {\r\n position: unset;\r\n}\r\n.table-container {\r\n overflow-x: auto !important;\r\n }\r\n .table-container::-webkit-scrollbar {\r\n height: 8px !important;\r\n }\r\n .table-container::-webkit-scrollbar-track {\r\n background: #f1f1f1 !important;\r\n border-radius: 10px !important;\r\n }\r\n .table-container::-webkit-scrollbar-thumb {\r\n background: #FF7751 !important;\r\n border-radius: 10px !important;\r\n }\r\n .table-container::-webkit-scrollbar-thumb:hover {\r\n background: #E86642 !important;\r\n }\r\n}\r\n@media (min-width: 769px) and (max-width: 1024px) {\r\n nav.toc.list {\r\n min-width: 250px !important;\r\n height: fit-content !important;\r\n padding: 15px;\r\n top: 20% !important;\r\n }\r\n .content{\r\n padding-left: 20px;\r\n }\r\n .toc li a{\r\n font-size: 14px;\r\n line-height: 1.5em;\r\n }\r\n@media (max-width: 1024px) {\r\nnav.toc.list {\r\n margin-left: 20px;\r\n margin-bottom: 25px;\r\n}\r\n.left_content_post_col {\r\n width: 100% !important;\r\n}\r\n}\r\n@media (min-width: 1025px) and (max-width: 1193px) {\r\n.content {\r\n padding: 1rem !important;\r\n}\r\n .toc, .sticky-right-bar {\r\n top: 22% !important;\r\n }\r\n.sticky-right-bar .elementor-heading-title {\r\n font-size: 16px !important;\r\n font-weight: 600;\r\n}\r\n.right-media-screen{\r\n width: 25% !important;\r\n}\r\n}\r\n @media only screen and (min-width: 2250px) and (min-height: 1500px) {\r\n .wrapper .toc {\r\n min-width: 300px !important;\r\n padding: 1.5rem;\r\n background-color: #FEEEDB80 !important;\r\n position: sticky;\r\n top: 23% !important;\r\n height: 30vh !important;\r\n box-sizing: border-box;\r\n border-radius: 10px;\r\n}\r\n}\r\n <\/style>\r\n\r\n <\/head>\r\n<body>\r\n\r\n<div class=\"wrapper\">\r\n <!-- Left Side: TOC -->\r\n <nav class=\"toc list\">\r\n <h2>Table of Contents<\/h2>\r\n <ul>\r\n <li><a href=\"#section1\">1. Food Safety Culture Defined by Everyday Behaviour <\/a><\/li>\r\n <li><a href=\"#section2\">2. How to Demonstrate Due Diligence in Food Safety <\/a><\/li>\r\n <li><a href=\"#section3\">3. Why Behaviour and Due Diligence Must be Wired Together <\/a><\/li>\r\n <li><a href=\"#section4\">4. Putting It into Practice: Turning Culture and Due Diligence into Daily Discipline <\/a><\/li>\r\n <li><a href=\"#section5\">5. Strengthening Culture Through Supportive Technology<\/a><\/li>\r\n <\/ul>\r\n <\/nav>\r\n\r\n <!-- Right Side: Content -->\r\n <main class=\"content\">\r\n <img decoding=\"async\" src=\"https:\/\/smartfoodsafe.com\/clone\/wp-content\/uploads\/2026\/02\/Food-safety-Culture-thumbnail.jpg\" alt=\"Help Icon\" class=\"sticky-img\" \/>\r\n<section class=\"section\">\r\n<p>No food safety system is stronger than the people who bring it to life. Even the most advanced hazard controls and carefully written procedures cannot prevent every failure. Outbreaks rarely begin with missing policies; they begin in everyday moments of pressure, distraction, assumption, or routine shortcuts.<\/p>\r\n\r\n<p>Building on that perspective, emerging research no longer treats food safety culture as a soft add-on to management systems. Instead, it is increasingly understood as a <b><i>behavioural phenomenon<\/i><\/b> \u2014 one that actively interacts with how procedures are interpreted, how strictly critical limits are respected, and how quickly teams respond when something feels off. Management systems may define what should happen, but culture determines what actually happens on the floor.<\/p>\r\n\r\n<p id=\"section1\">This article explores why food safety culture must be understood as <b>human behaviour<\/b> in action, how <b>due diligence<\/b> brings accountability and proof of safe behaviour, and why <b>integrating both<\/b> into daily processes is essential for food safety excellence and organisational resilience.<\/p>\r\n\r\n<h2>Food Safety Culture Defined by Everyday Behaviour<\/h2>\r\n\r\n<p>Culture is shaped by human psychology, and food safety culture is a deeply ingrained organisational construct made up of shared mindset, routine behaviours, assumptions, and consistent actions that influence how employees think and act about food safety every day.<\/p>\r\n\r\n<p>When we describe food safety culture as a behavioural phenomenon, we mean something very practical: <b>it is visible in what people <i>do<\/i>, not in what they claim to value.<\/b><\/p>\r\n\r\n<p>It appears in small, ordinary decisions:<\/p>\r\n\r\n<ul>\r\n <li>Does the operator re-label the sample correctly, even when no one is watching?<\/li>\r\n <li>Does the supervisor complete the sanitation check, even when production is running behind schedule?<\/li>\r\n <li id=\"section2\">Does a team member raise a concern about a near-miss instead of staying silent?<\/li>\r\n<\/ul>\r\n\r\n<p>These moments may seem minor, but they are where food safety culture truly exists.<\/p>\r\n\r\n<\/section>\r\n\r\n<section class=\"section\">\r\n<h2>How to Demonstrate Due Diligence in Food Safety<\/h2>\r\n\r\n<p>If food safety culture is about everyday behaviour, due diligence is the <b>evidence that those behaviours are consistent and controlled.<\/b> More than documentation for audits, it is the structured proof that risks were identified, preventive controls were implemented, performance was monitored, and corrective actions were taken before harm reached consumers.<\/p>\r\n\r\n<p>In practical terms, due diligence shows that an organization acted responsibly and reasonably <b>under real-world conditions<\/b>. It connects intention with verification and transforms daily actions into defensible records.<\/p>\r\n\r\n<p>Why does due diligence matter?<\/p>\r\n\r\n<ul>\r\n <li>It protects consumers by ensuring hazards are actively managed, not reactively addressed.<\/li>\r\n <li>It safeguards brand reputation by demonstrating control before crises escalate.<\/li>\r\n <li>It reduces legal and financial exposure by providing traceable, time-stamped evidence of compliance.<\/li>\r\n <li>It reassures regulators, auditors, and buyers that food safety is systematically governed.<\/li>\r\n<\/ul>\r\n<img decoding=\"async\" src=\"https:\/\/smartfoodsafe.com\/clone\/wp-content\/uploads\/2026\/02\/Due-diligence-metrices.jpg\" alt=\"Due diligence metrics dashboard showing food safety monitoring and compliance indicators\" style=\"margin-bottom: 10px;\" id=\"section3\">\r\n\r\n<\/section>\r\n\r\n\r\n<section class=\"section\">\r\n<h2>Why Behaviour and Due Diligence Must Be Wired Together<\/h2>\r\n\r\n<p>Food safety culture and due diligence cannot operate in isolation. Policies may define expectations, and records may prove compliance, but it is human behaviour that connects the two. If safe actions are difficult, unclear, or invisible, even the best-designed systems will struggle to hold.<\/p>\r\n\r\n<p>Behavioral science consistently shows that people respond to clarity and structure. When the right actions are simple, supported, and reinforced in real time, compliance stops feeling forced and begins to feel routine. That is where culture and due diligence become integrated as one continuous practice.<\/p>\r\n\r\n<p>To meaningfully connect behaviour with due diligence, organizations should focus on:<\/p>\r\n\r\n<ul>\r\n <li><b>Simplicity:<\/b> Streamline procedures so frontline teams can follow them confidently, without confusion or interpretation gaps.<\/li>\r\n <li><b>Visibility:<\/b> Make performance transparent through clear checklists, dashboards, and timely alerts that show what is completed and what needs attention.<\/li>\r\n <li><b>Timely Feedback:<\/b> Offer immediate guidance and coaching when deviations occur, rather than relying solely on periodic audits.<\/li>\r\n <li id=\"section4\"><b>Clear Ownership:<\/b> Define responsibilities so each role understands its direct contribution to food safety outcomes.<\/li>\r\n <li><b>Built-in Safeguards:<\/b> Design layered checks that detect small errors early, before they grow into larger risks.<\/li>\r\n<\/ul>\r\n\r\n<\/section>\r\n \r\n \r\n<section class=\"section\">\r\n<h2>Putting It into Practice: Turning Culture and Due Diligence into Daily Discipline<\/h2>\r\n\r\n<p>These steps align with behavioural research showing that evolving food safety culture requires <i>multi-layered interventions<\/i> over time and not one-time checklist enforcement.<\/p>\r\n\r\n<h3 style=\"font-size: 18px;\">1- Map critical behaviours<\/h3>\r\n<p>Pinpoint the handful of daily actions that most <b>directly influence<\/b> food safety outcomes such as swabbing high-risk areas, maintaining hand hygiene after breaks, or correctly labelling quarantined products.<\/p>\r\n\r\n<h3 style=\"font-size: 18px;\">2- Design micro-procedures<\/h3>\r\n<p>Break complex activities into 1\u20133 step actions. Frontline staff should be able to do them without referring to long manuals.<\/p>\r\n\r\n<h3 style=\"font-size: 18px;\">3- Integrate digital documentation<\/h3>\r\n<p>Move from paper-based records to structured digital forms that capture timestamps, required fields, and traceable data automatically.<\/p>\r\n\r\n<h3 style=\"font-size: 18px;\">4- Enable immediate response<\/h3>\r\n<p>Ensure that deviations trigger timely alerts and escalation pathways so <b>corrective actions<\/b> are taken before issues compound.<\/p>\r\n\r\n<h3 style=\"font-size: 18px;\">5- Track meaningful performance indicators<\/h3>\r\n<p>Monitor process-based KPIs such as completion rates of critical checks, response time to corrective actions, frequency of deviations, and overall audit readiness.<\/p>\r\n\r\n<h3 style=\"font-size: 18px;\">6- Coaching over blame<\/h3>\r\n<p>Treat deviations as opportunities to strengthen systems and understanding, rather than as isolated failures.<\/p>\r\n\r\n<h3 style=\"font-size: 18px;\">7- Close the loop publicly<\/h3>\r\n<p>Communicate when issues are resolved and highlight how specific actions prevented larger risks.<\/p>\r\n\r\n<p id=\"section5\">When these practices are embedded consistently, due diligence becomes the <b>natural byproduct<\/b> of structured behaviour. Over time, this steady reinforcement transforms food safety from a compliance requirement into a disciplined, dependable way of operating.<\/p>\r\n\r\n<\/section>\r\n \r\n \r\n<section class=\"section\">\r\n<h2>Strengthening Culture Through Supportive Technology<\/h2>\r\n\r\n<p>As organizations strengthen structure, clarity, and accountability within their daily operations, technology naturally becomes a catalyst for progress. When thoughtfully implemented, it does not create additional pressure or oversight; instead, it reinforces good practices, providing quiet support that makes consistency easier and more sustainable.<\/p>\r\n\r\n<p>When digitisation is practical and purposeful:<\/p>\r\n\r\n<ul>\r\n <li>The next required action is clear.<\/li>\r\n <li>Critical checks are prompted at the right time.<\/li>\r\n <li>Records are captured automatically as part of the workflow.<\/li>\r\n<\/ul>\r\n\r\n<p><a href=\"https:\/\/smartfoodsafe.com\/clone\/\"><b>Smart Food Safe<\/b><\/a>\u2019s food safety management software supports this shift by bringing consistency and visibility into everyday operations. By organizing workflows, capturing real-time data, and maintaining audit-ready documentation in the background, routine actions become reliable proof of control.<\/p>\r\n\r\n<p>When performance is visible and documentation is seamless, teams no longer prepare separately to demonstrate due diligence, it is already embedded in how they operate. Over time, this steady alignment transforms food safety from a monitored obligation into a dependable standard of work. Structured compliance gradually matures into a resilient food safety culture built on daily, verifiable practice.<\/p>\r\n\r\n<\/section> \r\n \r\n <\/main>\r\n<\/div>\r\n<script>\r\n document.addEventListener('DOMContentLoaded', function () {\r\n const tocItems = document.querySelectorAll('.toc li');\r\n\r\n tocItems.forEach(function (item) {\r\n item.addEventListener('click', function () {\r\n \/\/ Remove 'active' class from all TOC items\r\n tocItems.forEach(function (el) {\r\n el.classList.remove('active');\r\n });\r\n\r\n \/\/ Add 'active' class to the clicked TOC item\r\n this.classList.add('active');\r\n });\r\n });\r\n });\r\n<\/script>\r\n\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-74872b4 elementor-hidden-tablet right_content_post_col\" data-id=\"74872b4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-666d28a2 sticky-right-bar elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"666d28a2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{"background_background":"classic"}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3ef6f166 content-bar\" data-id=\"3ef6f166\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e5deba7 content-bar-img elementor-widget elementor-widget-image\" data-id=\"2e5deba7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"512\" height=\"380\" src=\"https:\/\/smartfoodsafe.com\/clone\/wp-content\/uploads\/2025\/05\/Management_Software_img.png\" class=\"attachment-large size-large wp-image-61364\" alt=\"\" srcset=\"https:\/\/smartfoodsafe.com\/clone\/wp-content\/uploads\/2025\/05\/Management_Software_img.png 512w, https:\/\/smartfoodsafe.com\/clone\/wp-content\/uploads\/2025\/05\/Management_Software_img-300x223.png 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b501ee2 content-bar-heading elementor-widget elementor-widget-heading\" data-id=\"5b501ee2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quality and Food Safety Management Software\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79af91ef elementor-widget elementor-widget-text-editor\" data-id=\"79af91ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tFood Safety and Quality Management Software to streamline processes, track compliance, ensure traceability and maintain audit readiness with global quality and food safety standards\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-600d4467 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"600d4467\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/calendly.com\/smartfoodsafe\/60-minutes\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book Demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-26ac9261 elementor-widget elementor-widget-spacer\" data-id=\"26ac9261\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section 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data-id=\"14a08206\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{"background_background":"classic"}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4520c70f\" data-id=\"4520c70f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6839b8e0 elementor-widget elementor-widget-heading\" data-id=\"6839b8e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quality and Food Safety Management Software\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56ebec2b elementor-widget elementor-widget-text-editor\" data-id=\"56ebec2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tFood Safety and Quality Management Software to streamline processes, track compliance, ensure traceability and maintain audit readiness with global quality and food safety standards\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d1fcb35 elementor-align-center elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"1d1fcb35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/calendly.com\/smartfoodsafe\/60-minutes\">\n\t\t\t\t\t\t<span 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